Shipping:

-We strive to ensure quick delivery to our customers. Typically, orders are dispatched within 24-48 hours.

-On average, it takes 3-5 days for your order to be delivered to any location within pan India.

-Once your order is dispatched, you will receive a tracking ID via SMS. You can also track your order by logging into your account and visiting the "My Orders" section.

Returns:

-We understand that sometimes a product might not meet your expectations. If you wish to return a product, you can do so within 2 days of receiving it.

-To initiate a return, simply go to the "My Orders" section and click on "Return My Product".

-Once the return request is received, our team will arrange for the pickup of the product from your location.

-After the product is picked up and undergoes quality checks, the refund will be credited to your website wallet only. No Bank Refunds are applicable.

-The refunded amount in your wallet can be used for future purchases on our website.

-Typically, this entire process of return and refund takes around 7-10 days.

- A Return/ Exchange charge of Rs.200 is applicable on your order. 

We hope this policy provides clarity and convenience in your shopping experience with OWR. If you have any further questions or concerns, feel free to reach out to our customer support team.