Shipping Policy
At OWR, our goal is to provide you with a smooth, reliable, and efficient shipping experience. We’ve outlined our shipping policy below to help you better understand our process, delivery timelines, and expectations. Please read through carefully for all the details.
Delivery Timings
We aim to deliver your order within 5-7 working days from the date of order placement.
- However, delivery times may vary depending on your location, logistical factors, and any unforeseen circumstances that may arise.
We always strive to get your order to you as quickly as possible, and you will be notified in case of any expected delays.
Shipping Partners
To ensure reliable and timely delivery, we have partnered with the following trusted and reputable shipping companies:
- -Delhivery
- -Amazon Shipping
- -DTDC
- -Shiprocket
- -Xpressbees
These logistics providers help us ensure that your orders are handled with care and delivered promptly, no matter where you are located within India.
Order Tracking
Once your order is shipped, you will receive a confirmation email and text message containing your tracking information. The tracking details will include:
- - The name of the shipping partner handling your order.
- - A tracking link or number, which you can use to monitor the progress of your shipment and check the estimated delivery date.
You can easily track your order’s journey from dispatch to delivery.
Shipping Charges
Shipping charges are calculated and displayed at checkout, ensuring transparency before you finalize your order. These charges may vary based on factors such as:
- 1) The destination of your shipment.
- 2) The weight of the package.
Any applicable shipping fees will be clearly outlined at the time of purchase.
Delivery Address
Please make sure that the delivery address you provide at checkout is accurate and complete. OWR is not responsible for any delays or delivery failures caused by incorrect or incomplete address details. Verifying your address before placing your order ensures a seamless delivery experience.
International Shipping
At present, OWR only delivers within India. We do not offer international shipping at this time. For inquiries about potential international orders, you can reach out to us through our Instagram handle: @OWR.LIFE.
Delivery Delays
While we always strive to deliver within the estimated timeframe, please be aware that certain factors beyond our control, such as:
- 1) Weather conditions
- 2) Transportation delays
- 3) Government regulations
may cause delays. In these cases, we kindly request your understanding and patience.
Contact Us
If you have any questions or concerns about your order’s shipment, feel free to reach out to our customer support team. We’re here to assist you with any queries or issues regarding your delivery.
Thank you for choosing OWR. We are committed to providing you with the best service and look forward to serving you!
